Privacy Policy & Cookies

Privacy

Introduction

This Privacy Policy outlines how Chamomile Assist Ltd collects, uses, and protects your personal information. We are committed to safeguarding your privacy and complying with applicable data protection laws.

Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number  
  • Usage data: Information about how you use our website or services
  • Payment information: Credit or debit card details (if applicable)

How We Use Your Information

We may use your information for the following purposes:

  • To provide you with our products and services  
  • To communicate with you about our products and services
  • To personalise your experience on our website
  • To improve our products and services
  • To comply with legal requirements  

Sharing Your Information

We may share your information with:

  • Chamomile employee or subcontractor
  • Service providers: Companies that help us provide our products and services
  • Legal authorities: If required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.  

Your Rights 

You have the right to:

  • Access your personal information  
  • Rectify inaccurate personal information
  • Erase your personal information
  • Restrict the processing of your personal information  
  • Object to the processing of your personal information  
  • Data portability

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Chamomile Assist at info@chamassist@com 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.  

Note: This is a basic template and may not cover all aspects of your specific data processing activities. It's essential to consult with a legal professional to ensure your privacy policy complies with applicable laws and regulations.

Data Protection Questions

If you have questions about how we protect your information, please contact our Data Protection Officer at:

Chamomile Assist Ltd 31 Ashbourne Road Wolverhampton WV1 2RY

You can also email us at chamassist@gmail.com

Cookie Policy
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE

If you do not wish to be bound by my Terms and Conditions, you are advised not to use the website.

This policy was last updated: 22/10/2024

The www.chamassist.com website uses cookies to track users' interactions on the website and improve functionality. Before accessing the content, users are asked for consent to cookies being installed on their computer or device. This complies with legislation which requires websites to obtain explicit consent from users before leaving or reading files.

What are Cookies?

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the user with a tailored experience when navigating the website.

We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to: help facilitate your interaction with the site. We use persistent cookies to: enable our website to recognise you when you visit and for personalisation purposes.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach their expiry date.

Disabling Cookies

If you are uncomfortable with the use of cookies, you can disable cookies on your device by changing the settings in the preferences or options menu in your browser.  You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your device. You can also delete any cookies that are already stored on your device. However, if you do delete and block all cookies from our website, parts of the site may not fully function.

How my website uses Cookies

www.chamassist.com website uses cookies to help us identify and track visitors, their usage of the website, and their website access preferences.

Types of Cookies this website uses are:

  • Necessary cookies help make a website usable by enabling basic functions and access to secure areas of the website. The website cannot function properly without these cookies.
  • Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
  • Other unclassified Cookies

 Analytics

I use Google Analytics tracking software to monitor the site's visitors, and to better understand how they use the site. This software uses cookies to track visitors’ usage. The software will save a cookie to the user’s hard drive in order to track and monitor engagement and usage of the website. The cookie will not store, save or collect personal information.

Google’s privacy policy is available at http://www.google.com/privacy.html. Users may opt-out from having their data collected by disabling the tracking.

Consent

If you accept the use of Cookies on this website, you consent to the processing of data about you by us and any third parties as identified above in accordance with this policy and my Privacy Policy. You have the right to withdraw your consent at any time by emailing us at info.Chamassit.com

Further information

Guidelines for the processing and handling of data are available from the Information Commissioner’s Office, the UK supervisory authority on data protection, see www.ico.org.uk.

Terms and Conditions 

1. Scope of Services

  • Services: Chamomile Assist Ltd will provide professional cleaning services to the client at the agreed-upon location and time.
  • Exclusions: window cleaning, pet clean up, oven cleaning.

2. Client Responsibilities

  • Access: The client must provide access to the premises and any necessary keys or codes.
  • Obstacles: The client must remove any obstacles that could interfere with cleaning, such as furniture or clutter.
  • Pets and Valuables: The client is responsible for securing pets and valuables before cleaning services begin.

3. Payment Terms

  • Payment: Payment is due upon completion of services or by invoice with ever agreed.
  • Late Payment: A late payment fee of £7.50 may be charged for payments received after the due date.

4. Cancellation Policy

  • Cancellation: The client may cancel services with 48hrs notice.
  • Cancellation Fees: £40 for all cancellation within 48hrs of agreed service

5. Liability 

  • Damage: Chamomile Assist Ltd is not liable for accidental damage to the premises or belongings unless caused by gross negligence.
  • Insurance: The client is responsible for ensuring adequate property insurance coverage.

6. Confidentiality

  • Privacy: Chamomile Assist Ltd will maintain the confidentiality of the client's personal information and property.

7. Governing Law

  • Jurisdiction: These terms and conditions are governed by the laws of UK.

8. Amendments

  • Changes: Chamomile Assist Ltd may make changes to these terms and conditions. Any changes will be communicated to the client in writing.

Additional Clauses

You may consider adding the following clauses to your terms and conditions, as applicable:

  • Indemnification: The client agrees to indemnify and hold Chamomile Assist Ltd harmless from any claims or liabilities arising from the cleaning services.
  • Dispute Resolution: The parties agree to attempt to resolve any disputes through negotiation or mediation. If unable to resolve the dispute, arbitration may be pursued.
  • Force Majeure: Neither party shall be liable for delays or non-performance due to causes beyond their reasonable control.

 

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Chamomile Assist.com | All Rights Reserved | Privacy Policy

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